FAQs

If you have a question about ZCX products and services, check out our list of FAQs. If you do not find the information you need, please contact us​ for a free consultation.

  • Are you trading company or manufacturer?

    We are manufacturer.

  • What is your terms of packing?

    Generally, we pack our goods in hard brown box for small machine and plywood box for big machine.

  • What is your terms of payment?

    Payment≤10000 USD, 100% T/T in advance. Payment≥10000 USD, 50% T/T in advance, balance paid before shipment.

  • What is your terms of delivery?

    Sea shipping, air shipping both available.

  • How about your delivery time?

    7-25 days after receiving down payment. The specific time depends on the items and the quantity of your order.

  • Can you produce according to the samples testing?

    Yes, we can make testing by your sample or technical drawing.

  • Do you test all your goods before delivery?

    Yes, we test at least 5 times before shipping and running for 1 day or more.

  • Warranty and after sales service

    We provide 1 year warranty free for spare parts, Whole life technical support.

Interested in Purchasing Your First Machine?

    *Your details will be kept strictly confidential with us.